A MASCORP COMPANYUNITED ARAB EMIRATES
Systems built around the work you need done.
Each solution combines what AEAIX builds, what it selects and what it implements. Open a solution to review the problem, responsibilities and customer control.
S01Enterprise Knowledge AI
Answers from approved organisational information.
Enterprise Knowledge AI
Answers from approved organisational information.
The problem
Knowledge is distributed across repositories, policies and teams. Finding a reliable answer takes too much manual searching.
What AEAIX builds
A permission-aware retrieval and answer system, with source references and a defined evaluation process.
What is selected
Search, retrieval and language-model components suited to the content, languages and approved environment.
What is implemented
Connectors to approved repositories, identity integration, source-access checks, evaluation and support.
What the buyer keeps
Source documents, access rules and approval authority. Export and replacement arrangements are agreed in the scope.
S02Agentic Process Automation
Defined actions across systems, with human approval where required.
Agentic Process Automation
Defined actions across systems, with human approval where required.
The problem
Requests and information move manually between systems, with repeated checks, handovers and follow-ups.
What AEAIX builds
Workflow logic, agent permissions, approval routes and a record of actions around a defined business process.
What is selected
Agent frameworks, models and automation components matched to the permitted actions and integration needs.
What is implemented
System connections, scoped credentials, human checkpoints, exception handling and controlled rollout.
What the buyer keeps
Process ownership, approval limits and the authority to stop or change an automated action.
S03Customer Service AI
Service responses connected to knowledge, channels and escalation.
Customer Service AI
Service responses connected to knowledge, channels and escalation.
The problem
Routine enquiries absorb service capacity. Information and handover quality vary across channels.
What AEAIX builds
A service assistant with approved answers, identity boundaries and a clear handover to employees.
What is selected
Voice, language and knowledge technologies suited to the channels and expected service conditions.
What is implemented
Channel integration, approved knowledge, escalation rules, quality checks and ongoing support.
What the buyer keeps
Customer relationships, service policies, escalation authority and access to relevant interaction records.
S04Arabic Conversational AI
Arabic language and voice within the customer’s service context.
Arabic Conversational AI
Arabic language and voice within the customer’s service context.
The problem
A translated interface does not establish performance in Arabic terminology, dialect or mixed-language interactions.
What AEAIX builds
Conversation flows, approved terminology, language evaluation and escalation around the intended service.
What is selected
Arabic-capable language and speech components evaluated against the actual use case.
What is implemented
Knowledge and channel connections, local language review, speech testing where relevant and approved deployment.
What the buyer keeps
Language standards, service policy, evaluation criteria and the decision to accept the Arabic experience.
S05Document Intelligence
Extract, compare and route information with source evidence.
Document Intelligence
Extract, compare and route information with source evidence.
The problem
Teams read, classify and re-enter information from contracts, invoices, forms and reports.
What AEAIX builds
A document-processing workflow with extraction rules, validation, source links and exception handling.
What is selected
Document recognition, extraction and comparison technologies suited to the formats and data restrictions.
What is implemented
Ingestion, repository connections, review screens, business-system outputs and quality evaluation.
What the buyer keeps
Original records, business rules, final approval and traceability from an extracted field to its source.
S06Software Engineering AI
Engineering assistance within existing repositories and release controls.
Software Engineering AI
Engineering assistance within existing repositories and release controls.
The problem
Developers spend time understanding code, preparing tests and documenting changes across existing applications.
What AEAIX builds
An engineering-assistance workflow with repository boundaries, review rules and evaluation of proposed changes.
What is selected
Coding, search and testing tools aligned with the languages, repositories and deployment restrictions.
What is implemented
Repository integration, developer access, testing workflows and human review before merge or release.
What the buyer keeps
Source code, engineering standards, repository permissions and authority over production releases.
S07Compliance and Risk AI
Review assistance with evidence and accountable human decisions.
Compliance and Risk AI
Review assistance with evidence and accountable human decisions.
The problem
Relevant obligations and evidence sit across policies, records and documents. Review needs a reliable audit trail.
What AEAIX builds
An evidence-linked review workflow, with approved sources, exception reporting and accountable reviewers.
What is selected
Knowledge, document and analysis components matched to the defined risk or compliance task.
What is implemented
Approved-source connections, permissions, review queues, evaluation and protected audit records.
What the buyer keeps
Policy interpretation, professional judgement and final compliance decisions. The system supports those responsibilities.
S08Cybersecurity AI and AI SOC
Security analysis and workflows under existing operational authority.
Cybersecurity AI and AI SOC
Security analysis and workflows under existing operational authority.
The problem
Security teams correlate alerts, investigate evidence and coordinate responses across several tools.
What AEAIX builds
An analysis and response-support layer with scoped access, review points and records of proposed actions.
What is selected
Security analytics, models and agent capabilities suited to the existing security operations environment.
What is implemented
Approved security-tool integrations, permissions, investigation workflows, testing and operating handover.
What the buyer keeps
Security policy, incident command, response authority and the right to restrict automated action.
S09Operations AI
Operational information turned into reviewable analysis and defined actions.
Operations AI
Operational information turned into reviewable analysis and defined actions.
The problem
Operational information is fragmented. Teams assemble reports manually and investigate exceptions late.
What AEAIX builds
A system for operational summaries, exception detection and approved action workflows.
What is selected
Data-analysis, model and agent components suited to the available records and operational constraints.
What is implemented
Connections to approved data, management views, review thresholds, monitoring and support.
What the buyer keeps
Operating rules, source systems, approval authority and control over actions affecting the business.
S10Industry-specific AI
Specialist technology implemented around a defined sector requirement.
Industry-specific AI
Specialist technology implemented around a defined sector requirement.
The problem
General-purpose tools do not resolve every specialist workflow, technical constraint or sector requirement.
What AEAIX builds
The application, integration and operating design needed to use a specialist technology in the customer’s estate.
What is selected
Specialist technologies assessed for functional suitability, deployment feasibility and supplier responsibilities.
What is implemented
Approved integration, sector-specific evaluation, deployment controls and the agreed operating model.
What the buyer keeps
Domain decisions, operational authority and the existing systems and controls around the use case.
The final scope, technology and acceptance criteria are agreed with your team.